Covid-19

If possible, please use HealthMyself to book/cancel appointments, or to send us a secure message. You can also contact us using the contact form on this site please.

 

COVID-19 is placing stress on Canada’s public health system. Our clinic is offering virtual care, in many cases, to make sure that we can continue to care for our patients safely and effectively. This means that we will be using video and audio technologies for many patient visits,  rather than asking all patients to come into our office.

We will always do our best to make sure that any information you give to us during virtual care visits is private and secure, but no video or audio tools are ever completely secure. There is an increased security risk that your health information may be intercepted or disclosed to third parties when using video or audio communications tools. To help us keep your information safe and secure, you can:

  • Understand that video, emails, calls, or texts you may receive are not secure in the same way as a private appointment in an exam room.
  • Use a private computer/device (i.e., not an employer’s or third party’s computer/device), secure accounts and a secure internet connection. For example, using a personal and encrypted email account is more secure than an unencrypted email account, and your access to the Internet on your home network will generally be more secure than an open guest Wi-Fi connection.

If you are concerned about using video or audio tools for virtual care, other arrangements can be made. However, please note that visiting a health care provider in person comes with a higher risk of coming into contact with COVID-19 and the possibility of spreading the virus.

By providing your information, you consent to letting us collect, use, or disclose your personal health information through email, video, or audio communications (while following applicable privacy laws) in order to provide you with care.”

To see if you need COVID-19 testing, use the self-assessment tool provided by Alberta Health Services.

 

 

 

At this time, tests are reserved for high risk cases only. If you are high risk, contact your local Public Health Unit. Please refrain from going to the ER unless you have severe symptoms.

 

Do not come to the clinic if you have cold symptoms or want to be checked for COVID-19. We do not have the ability to do testing at our clinic. Coming to the clinic will put our doctors, staff, and our most vulnerable patients at risk. 

If you have mild symptoms, stay home and self-isolate. Most mild cases will resolve, without treatment, within 7-10 days. The current recommendation by Public Health is to self isolate for 10 days.

If you have shortness of breath, fever, cough, chest pain, loss of taste or smell, or light-headedness call 811. 

Call 911 before going to the ER. This allows preparation of infection control precautions before you arrive.