As we face COVID-19 in our community, it is imperative that we do everything possible to keep ourselves as healthy. I hope this email provides some guidance as we all adapt to this dynamic situation.
Firstly, do not panic. We can limit the spread to reduce the number of sick patients requiring urgent medical care. So it is extremely important that we all practice social distancing. Please stay home where possible. Avoid social gatherings, busy places or travelling. Limit visits to the elderly, immune-compromised or chronically ill. Wash your hands frequently and do not touch your face.
Self-isolate if you have mild flu-like symptoms or if you travelled anywhere within the last two weeks even if you do not currently have symptoms. This is in accordance with the most recent Public Health recommendations.
To see if you need COVID-19 testing, use the self-assessment tool provided by Alberta Health Services.
At this time, tests are reserved for high risk cases only. If you are high risk, contact your local Public Health Unit. Please refrain from going to the ER unless you have severe symptoms.
Do not come to the clinic if you have cold symptoms or want to be checked for COVID-19. We do not have the appropriate infection control equipment and cannot do testing at our clinic. Coming to the clinic will put our most vulnerable patients at risk.
If you have mild symptoms, stay home and self-isolate. Most mild cases will resolve, without treatment, within 7-10 days. The current recommendation by Public Health is to self isolate for 14 days.
If you have shortness of breath, chest pain or light-headedness call 811.
Call 911 before going to the ER. This allows preparation of infection control precautions before you arrive.
The receptionist will screen your symptoms over the phone and communicate with your doctor. Your Doctor may email you or call you back if necessary.