Welcome to Westside Medical, a Family Medicine and IUD clinic in Calgary on 17th Ave. at 19 St. SW.
As your medical partners in health our vision is to provide you with a medical home where you can access public medical and health services to address all of your medical concerns. We provide a welcoming and warm clinic environment & personal Family Physicians with a focus on Continuity of Care.
We deliver medical care in a friendly, thorough and timely manner, and we believe in connected care. Electronic Health Records are accessed through Alberta Netcare, to improve the quality of care. We are fostering a collaborative environment with inter-professional teams of Family Physicians and other health professionals.
The goal and future model is for every Albertan to have a medical “home” anchored by a Physician with the support of a broader health care team, for improved access, increased services and ultimately, better care. This model of care- the Patient’s Medical Home- was adopted by the PCN and developed by the College of Family Physicians of Canada (CFPC). When the patient’s personal Family Physician is unavailable, appointments are made with another physician, nurse, or other qualified health professional member of the PMH team to ensure timely access to appointments and safe, high-quality care.
What should expect about regular office visits?
In an effort to stop the spread of COVID-19, Westside Medical is no longer booking non- urgent physical visits. Starting immediately, we are taking the following steps…
Our office is doing Virtual Telephone or Video appointments:
According to new government regulations we need to switch all of our non-essential appointments such as: Screening Medical Exams, Complete Physicals Exams, Drivers Medical, Meet and Greets, Follow up Laboratory Results, Prescriptions Refills, Surgery, Migraine follow ups, to a telephone consultation or video consultation to minimize the spread of COVID-19 in the community.
If you feel that you need a face to face appointment please let us know. We will see you if deemed necessary after screening by our staff or your Physician, at your Family Physician’s discretion.
We are keeping in-office face-to-face appointments for :Urgent matters, Mental Health, Anxiety, Depression, ADHD, IUD, Maternity, Fractures, Pain medication, controlled medications and more.
Patients are required to Register to Health Myself
Health Myself is an easy to use and highly intuitive online platform for secure messaging and appointment booking. It is well integrated with our clinic Electronic Medical Record software. It allows you to book or cancel appointments.If you have not already registered, here is the link: https://portal.healthmyself.net/westsidemedical
When you go to book your first appointment through the Health Myself patient portal you will be asked to complete a Consent for Electronic Communication form. It will be sent to us and downloaded into your patient file in our EMR once you complete it. Thank you.
Please do not send medical information, photos, insurance forms or consents to our clinic email those can be uploaded to Health -Myself app. That email is only to request appointments or if you are unable to use the computer.
Guidelines for patients coming to the clinic:
If you are checking in at the front desk , please SHOW your AHC card to our reception staff. Please do not hand it to them. Do not touch the reception counter or the point of sale terminal; please have a surgical mask or another way of covering your nose and mouth, please bring/wear it. If we have a supply of masks, we will provide them based on need.
When you arrive to the parking lot, please send a text message to our office: 403-437-9578. We have removed the chairs in the reception area, you will be waiting in your car until the doctor is ready to see you. When coming in, please ensure that you stay at least two metres (six feet) away from other people and avoid touching surfaces.
As we face COVID-19 in our community, it is imperative that we do everything possible to keep ourselves as healthy. I hope this message provides some guidance as we all adapt to this dynamic situation.
Firstly, do not panic. We can limit the spread to reduce the number of sick patients requiring urgent medical care. So it is extremely important that we all practice social distancing. Please stay home where possible. Avoid social gatherings, busy places or travelling. Limit visits to the elderly, immune-compromised or chronically ill. Wash your hands frequently and do not touch your face.
Self-isolate if you have mild flu-like symptoms or if you travelled anywhere within the last two weeks even if you do not currently have symptoms. This is in accordance with the most recent Public Health recommendations.
To see if you need COVID-19 testing, use the self-assessment tool provided by Alberta Health Services.
COVID-19 is a highly contagious and infectious virus. The symptoms of COVID-19 are similar to other colds and flus and include fever. sore throat. cough. fatigue. and difficulty breathing.
If you are sick and have symptoms please stay home and call HealthLink at 811. Please do not come to the Clinic.
AHS strongly urges anyone who has these symptoms even without being in contact with someone diagnosed with COVID-19, even without history of domestic or international travel to self-isolate for 14 days. If your symptoms worsen call 811 or contact Westside Medical.
Westside Medical’s first priority is for the health and safety of our patients, our staff, our doctors and the broader community. By following these precautions we can assist in containing and preventing potential spread of the Coronavirus COVID-19.
- COVID-19 FAQs for Public
- Help in Tough Times
- Visiting Patients
- Cleaning Guidelines
- Alberta Health
- Public Health Agency of Canada
- Respiratory Viruses & the Workplace
- World Health Organization
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