Welcome to Westside Medical, a family medicine clinic in Calgary at #110, 1923- 17th Ave. SW. As a “medical home” for our patients, our doctors provide comprehensive primary care for individuals and families, including related medical services, in a professional and friendly setting.
Doctors at Westside Medical take pride in ensuring that their patients receive the finest medical attention, leveraging community-based health resources as part of Calgary West Central Primary Care network. All share the belief in a compassionate approach to Family Medicine, and strive to deliver continuity of care to their patients. Our experienced staff will ensure that your visit is friendly and efficient. Westside is also a Calgary IUD clinic, minor procedures, Calgary migraine treatment clinic, offers mental health counselling and more.
What should you expect about regular office visits to Westside Medical?
Regular office visits for non-urgent concerns have resumed. During this COVID-19 pandemic we’ve always remained open, bringing patients in for any urgent medical concerns. Now, the doctors are, in many cases, resuming in person appointments for non-urgent matters where complex care, mental health or in-person assessment is required.
Please bring and wear your own mask. We have re-usable ones should you forget but please do bring yours if possible.
The main doors are open but access to reception is being controlled, and we still have limited seating. This, to maintain physician distancing during the pandemic. Vitals/temperatures are being taken by a nurse or MOA in the entrance areas upon check-in, just before your appointment. There is no longer any need to phone us before you come to the door, just please respect distancing of 2 metres.
Are the Doctors doing virtual visits on the telephone during COVID-19?
Yes, they are still doing Virtual Telephone or Virtual Video appointments for many routine follow ups, basic prescription refills, and some other types of appointments. If you feel that you need a face to face appointment please let us know. Your doctor will see you in person if necessary and in many cases, if requested.
*Note that In-office face-to-face appointments have always been necessary and required
for: Urgent matters, Mental Health, Anxiety, Depression, ADHD, IUD, Maternity, Fractures, Pain medication, controlled medications and more.
Patients are asked to Register to Health Myself
Health Myself is an easy to use and highly intuitive online platform for secure messaging and appointment booking. It is well integrated with Westside Medical’s Electronic Medical Record software.
If you have not already registered, here is the link: https://portal.healthmyself.net/westsidemedical
When you go to book your first appointment through the Health Myself patient portal you will be asked to complete a Consent for Electronic Communication form. It will be sent back to us upon completion and downloaded into your patient file in our EMR once you complete it. Thank you.
Please do not send medical information, photos, insurance forms or consents to our clinic email- those can be uploaded to your chart through our Health Myself app. Clinic email is only to request appointments or if you are unable to use the patient portal.
Guidelines for patients coming to the clinic:
If you are checking in at the front desk , please SHOW your AHC card to our reception staff. Please do not hand it to them. Do not touch the reception counter or the point of sale terminal.
Please bring your mask and wear it at all times. When coming in, please ensure that you stay at least two metres (six feet) away from other people and avoid touching surfaces.
We have limited seating in the reception area, and ask that you please wait in your car until just before (5 min) your appointment time to limit traffic and contact between all persons in the building.
As we face COVID-19 in our community, it is imperative that we do everything possible to keep ourselves as healthy as possible. I hope this message provides some guidance as we continue to adapt to this dynamic situation.
We can limit the spread to reduce the number of sick patients requiring urgent medical care. So it is extremely important that we all practice social distancing and wear masks until we are told that it is no longer required. Avoid large social gatherings, busy places and limit travel unless you know that the destination is allowing it and that it is safe to do so.. Limit visits to the elderly, immune-compromised or chronically ill. Wash your hands frequently and do not touch your face.
Self-isolate if you have mild flu-like symptoms or if you travelled anywhere within the last two weeks even if you do not currently have symptoms. This is in accordance with the most recent Public Health recommendations.
To see if you need COVID-19 testing, use the self-assessment tool provided by Alberta Health Services and Call 811 if this assessment guides you to do so..
COVID-19 is a highly contagious and infectious virus. The symptoms of COVID-19 are similar to other colds and flus and include fever. sore throat. cough. fatigue. loss of taste and smell, and difficulty breathing.
If you are sick and have symptoms please stay home and call HealthLink at 811. Please do not come to the Clinic.
AHS strongly urges anyone who has these symptoms even without being in contact with someone diagnosed with COVID-19, even without history of domestic or international travel to self-isolate for 14 days. If your symptoms worsen call 811 or contact Westside Medical.
Westside Medical’s first priority is for the health and safety of our patients, our staff, our doctors and the broader community. By following these precautions we can assist in containing and preventing potential spread of the Coronavirus COVID-19.
- COVID-19 FAQs for Public
- Help in Tough Times
- Visiting Patients
- Cleaning Guidelines
- Alberta Health
- Public Health Agency of Canada
- Respiratory Viruses & the Workplace
- World Health Organization
WESTSIDE MEDICAL 3D TOUR CLICK