Welcome to Westside Medical, a Family Medical clinic in Calgary on 17th Ave. SW.
What should expect about regular office visits?
Regular office visits for non-urgent concerns have resumed. We’ve always been able to bring you in for any urgent medical concerns, but now our doctors will also see you in person for non-urgent matters where complex care, mental health or in-person assessment is required..
The doors are open and vitals/temperatures are being taken by a nurse or MOA in the entrance areas upon check-in, just before your appointment.
Our office is still doing Virtual Telephone or Virtual Video appointments for many routine follow ups, basic prescription refills, and other types of appointments with your Doctor.
If you feel that you need a face to face appointment please let us know. We will see you if deemed necessary after screening by our staff or your doctor, at your doctor’s discretion.
*Note that In-office face-to-face appointments have always been required for: Urgent matters, Mental Health, Anxiety, Depression, ADHD, IUD, Maternity, Fractures, Pain medication, controlled medications and more.
Patients are asked to Register to Health Myself
Health Myself is an easy to use and highly intuitive online platform for secure messaging and appointment booking. It is well integrated with Westside Medical’s Electronic Medical Record software.
If you have not already registered, here is the link: https://portal.healthmyself.net/westsidemedical
When you go to book your first appointment through the Health Myself patient portal you will be asked to complete a Consent for Electronic Communication form. It will be sent back to us upon completion and downloaded into your patient file in our EMR once you complete it. Thank you.
Please do not send medical information, photos, insurance forms or consents to our clinic email- those can be uploaded to your chart through our Health Myself app. Clinic email is only to request appointments or if you are unable to use the patient portal.
Guidelines for patients coming to the clinic:
If you are checking in at the front desk , please SHOW your AHC card to our reception staff. Please do not hand it to them. Do not touch the reception counter or the point of sale terminal.
Please bring your mask and wear it at all times. When coming in, please ensure that you stay at least two metres (six feet) away from other people and avoid touching surfaces.
We have limited seating in the reception area, and ask that you please wait in your car until just before (5 min) your appointment time to limit traffic and contact between all persons in the building.
As we face COVID-19 in our community, it is imperative that we do everything possible to keep ourselves as healthy as possible. I hope this message provides some guidance as we continue to adapt to this dynamic situation.
We can limit the spread to reduce the number of sick patients requiring urgent medical care. So it is extremely important that we all practice social distancing and wear masks until we are told that it is no longer required. Avoid large social gatherings, busy places and limit travel unless you know that the destination is allowing it and that it is safe to do so.. Limit visits to the elderly, immune-compromised or chronically ill. Wash your hands frequently and do not touch your face.
Self-isolate if you have mild flu-like symptoms or if you travelled anywhere within the last two weeks even if you do not currently have symptoms. This is in accordance with the most recent Public Health recommendations.
To see if you need COVID-19 testing, use the self-assessment tool provided by Alberta Health Services and Call 811 if this assessment guides you to do so..
COVID-19 is a highly contagious and infectious virus. The symptoms of COVID-19 are similar to other colds and flus and include fever. sore throat. cough. fatigue. loss of taste and smell, and difficulty breathing.
If you are sick and have symptoms please stay home and call HealthLink at 811. Please do not come to the Clinic.
AHS strongly urges anyone who has these symptoms even without being in contact with someone diagnosed with COVID-19, even without history of domestic or international travel to self-isolate for 14 days. If your symptoms worsen call 811 or contact Westside Medical.
Westside Medical’s first priority is for the health and safety of our patients, our staff, our doctors and the broader community. By following these precautions we can assist in containing and preventing potential spread of the Coronavirus COVID-19.
- COVID-19 FAQs for Public
- Help in Tough Times
- Visiting Patients
- Cleaning Guidelines
- Alberta Health
- Public Health Agency of Canada
- Respiratory Viruses & the Workplace
- World Health Organization
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